Frequently Asked Questions

How long will it take to paint my mask/helmet?

Generally, it takes 2-4 weeks for a goalie mask and up to 6 weeks for a racing helmet.  You will be given a more specific timeframe based on the complexity of your design and other projects Ironclad has in progress.

Do you provide a design/concept sketch before you start painting?

Yes! Ironclad will provide a concept sketch before any painting begins. To begin the design process, a non-refundable deposit of $100 is required. This deposit secures your spot in the paint shop and covers the time needed to complete your design. Once a design is presented to you, changes can be made until you are happy with the results. If you decide to move ahead to paint, your deposit is rolled into the total amount of your project. If you decide the design is just not for you, then the project is considered finished.

What if I want to change the design completely?

If you decide you want to completely change up the design, another deposit of $100 will be required to start a new design.

Does my mask or helmet have to be new and/or white to have it painted?

No – your mask/helmet does not have to be brand new or white to be painted. All projects start out by being completely sanded down and coated in a white sealer prior to being painted, regardless of the current colour. If your mask/helmet has been previously used or painted, please send some photos so that the condition can be assessed to be sure it can be re-painted. For the very best results, it is recommended that you begin with a brand new, solid white mask or helmet.

My mask/helmet has some damage on it. Can you still paint it?

Minor chips and small cracks can be repaired in most cases. If your mask/helmet has major structural damage (i.e., cracks right through the shell), it likely cannot be repaired or painted. Please send some photos to have the condition assessed.

Do you only paint goalie masks?

While goalie masks make up the majority of the projects in the Ironclad paint shop, almost any kind of helmet can be painted (racing, kart, motorcycle, etc.). If you have something other than a goalie mask or racing helmet that you want to get painted, please email info@ironcladcustompaint.com.

Do you paint motorcycle or car parts?

No, currently Ironclad does not paint motorcycle or car parts.

I want a replica goalie mask of an existing, or past NHL goaltender like Patrick Roy. Can you do this?

Your favourite NHL goalie mask was painted by a talented artist who spent a lot of time creating an original piece of art. While Ironclad prefers to create completely original designs for their clients,  a replica or tribute piece can be done, provided the original artist has given permission to recreate their artwork.

Do you provide the mask or helmet for me?

If you plan on wearing your goalie mask on the ice or using your race helmet on the track, then you must provide your own mask/helmet. However, refurbished goalie masks and race helmets are available to purchase from the Ironclad vault and can be used as display pieces. Send an email to info@ironcladcustompaint.com if you are interested purchasing one for your paint project.

What kind of paint products do you use?

Ironclad uses variety of water-based paint (Createx and Golden High Flow acrylics), and Iwata airbrushes/spray guns are used for all projects. PPG Automotive Urethane Clear Coat is used protect the artwork.

Do you offer chrome base or metal flake base?

Currently, Ironclad does not offer chrome base or metal flake base. Ironclad does offer chrome foil accents and a range of pearl, iridescent, metallic, fluorescent, glitter/flake effect paints for some pizzazz.

How do I ship my mask/helmet to you?

Choosing a carrier is up to you. If you’re in Canada, Ironclad recommends Canada Post. If you’re shipping from the USA, consider using FedEx or USPS. Alternatively, you can arrange an appointment to drop it off in person.

What form of payment do you accept?

PayPal, e-transfer, or cash.